Once we have received and processed your return, you will receive a confirmation by e-mail with your credit in euros.
The return address is: Isaac Newtonstraat 3 3261MC Oud-beijerland
Step 4. We will refund you
Return the items you want to return to the box in which you received the order.
State what you are returning at the bottom of the packing slip by ticking the items. Include the packing slip in the box.
Step 3. Send the articles to acidus e.g.
Log in via 'LOG IN' (or click on YOUR DETAILS if you are already logged in) at the top right of the site.
Click on 'Request RMA' and select the order and items for which you want to request an RMA.
Also indicate at the bottom of the printed packing slip which items you want to return.
Step 2. Return the items to the box.
Step 1. Log in